Recurring Payment Terms

Frequency of Payments

An automatic recurring payment in the range provided to you on our website, via email, or as described to you by the representative will be made every 30 Days (“Monthly Payment”) for renewal of your subscription on a recurring basis. 

You will also receive a post-payment confirmation email following all automatic recurring payments. For example, if your subscription plan requires a £9.95 per month payment, and your one month period ends on March 1, the recurring Monthly Payment of £9.95 will be made on March 1. Your next automatic recurring payment in the amount of £9.95 would occur on April 1. You will not receive any advance notice of this payment but you will receive post-payment confirmation by email.

Automatic Recurring Payment Failure

If your automatic recurring payment is declined, you will be contacted by phone or email. We may permanently restrict your ability to use a certain payment method if that payment method fails multiple times. REMEMBER: If your Automatic Recurring Payment fails, you will need to replenish your account with another payment method. If payment is not made and you do not make a payment by the end of your billing cycle, your service may be suspended or cancelled.

Cancellation of Automatic Recurring Payment

You have the right to withdraw your consent to this Automatic Recurring Payment at any time. To cancel you’re Automatic Recurring Payment, email Your request to cancel your Automatic Recurring Payment may take up to 24 hours to take effect. Cancellation must be done before the end of the 30 days period to avoid the monthly recurring payment.

When you request termination of your subscription, your subscription fees are not refunded. Instead, the current subscription will run its course to the end of the current billing cycle, at which point your subscription will then become inactive. Cancellation of service is not official until you receive an email confirmation. If a request is not answered within 3 business days, you will need to contact us at and confirm cancellation.

Re-establishing Automatic Recurring Payment

If you wish to re-establish your Automatic Recurring Payment, please email

Changing Automatic Recurring Payment

If you would like to change your Automatic Recurring Payment including, for example, making a change from one credit or debit card that was initially selected to another credit or debit card or bank account, you must authorize the recurring payment with the new credit or debit card or bank account by calling Customer Care. Your previously approved Automatic Recurring Payment will be terminated within 24 hours.


By providing my credit, or debit card or bank account information (“Payment Method”), I AGREE that I have read and understand this Automatic Recurring Payment Agreement. In addition, I authorise the company to charge the full amount required by my subscription plan (once every month or more frequently as described above) to the specified Payment Method; and I authorise the financial institution for the Payment Method, specified above to charge or debit my account and remit payment for my service to the company. This authority will remain in effect until I give notification, as required under this Agreement, to terminate this authorisation.


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